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Modern Workplace Accelerator

Helping people save time at work to spend more of it with customers, friends and family.

Image by Bram Van Oost

Speaking From Experience...

If we haven't officially met yet, my name is Gavin and I know Microsoft Teams!

Not only have I personally trained 100s of employees in a Fortune 500 company and saved hours per person per week in email and meetings, whilst I was Transformation Manager, but I've also helped tens of thousands of people with my YouTube tutorials.

I now help organisations accelerate their way towards modern working in a targetted approach to sustainable change using Teams as a base to unlock more of Microsoft365 - our Modern Workplace Accelerator programme from MeeTime Services!

Find Out More On An Upcoming Webinar

About The Author

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Hi I'm Gavin. It's great to meet you.

I am a qualified accountant and have had numerous finance jobs supporting sales, supply chain, pricing & revenue, brands, etc. I have also moved out of finance and had roles in logistics, demand planning, company-wide business process change, and also been on multi-year multi-million $ IT implementation projects.

Latterly, I have led the Teams and M365 strategy, implementation, and adoption at a Fortune 500 company to unlock the potential of our M365 subscription as it relates to modernising business process and increasing efficiency, engagement, and employee wellbeing (with experience of Teams, Forms, Planner, PowerBI, Stream, SharePoint, PowerAutomate, Yammer, OneNote, Sway, ToDo, Workplace Analytics, etc. as well as using PowerQuery & PowerPivot in Excel as pragmatic solutions to aid adoption).

I have been helping people on my YouTube channel since July 2019. This is designed to help people use specific aspects of Microsoft products, such as Teams and I started on my own in May this year with coaching, consulting, and accelerator programmes to help people with full organisational transformation using Microsoft365.

The ROI [Return On Investment] is insane!!!

Ramneak Sandhu, Project Deployment Specialist

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Gavin can get your team on the preverbal bus, in the right seats and on the fastest track to your destination.

Dan Noel, Corporate Operations Manager

My name is Dan Noel and I am the Corporate Operations Manager for Comco Pipe and Supply Company.  We are a Canadian distributor of carbon steel pipe, flanges, and fittings primarily servicing the oil and gas industry.

Although we would be considered to be quite a mature company, we found ourselves overwhelmed when it came to internal communication.  We have multiple departments with staff who are at a myriad of career levels located all over the country.  Time and time again, information was not making it to the correct place, on time, and accurately.  We lacked alignment and transparency.  This needed to change.  In tandem with our Information Systems Manager, it was decided that not only did we require a tool to help mitigate this key area of our business, but we also required a catalyst for this integration.  This is how we came to find our new business partner, Gavin.

Gavin’s professional background, practical approach, and overall positive demeanour, opened up our eyes when it came to the endless possibilities that Teams could have in store for us.  He showed us that O365 was meant to be used as one large bundle of efficiency and Teams would be the quarterback of it all.  By unlocking our predetermined conceptions of this software and demonstrating its benefits through smaller case studies and peer group interaction it forced me to drive change thinking outside of the box.  A boost we sorely needed.

I have been able to use Teams and Gavin’s tutelage to streamline our dated processes, increase the frequency and quality of communication from the Senior Manager level to the front line workers, and eliminate the guessing game of “who should I email or call, and when should I do so”.    I even learned a thing or two about Power Automate which opened my eyes to so many more opportunities for improvement surrounding efficiency.

If you work in a group, large or small, and feel that there is a barrier in the way that you share information, communicate, and execute tasks, Gavin can get your team on the preverbal bus, in the right seats and on the fastest track to your destination.

It has been an excellent investment and I would happily recommend it.

Kelvin Buchanan, Development Manager

My name is Kelvin and I am the Development Manager at Artichoke. We design and manufacture high-end Interiors. Part of my role is to look at internal processes and create efficiencies to make people's jobs more streamlined, satisfying, and productive.

We had started using Microsoft Teams quite organically, there was no introduction or training. This meant that it was a messy free-for-all that did little to improve our work practices.

I identified this issue and reached out to Gavin at MeeTime with the need to really understand how Microsoft Teams and SharePoint work and how to best utilise these applications at Artichoke.

The programme enabled me to confidently implement Microsoft Teams best practices and structures through the well thought out training material and weekly live calls. Breaking down the course into bite-sized chunks ensured that I was able to focus on building the right framework to enable my team to work collaboratively, out in the open, and, as a result, more efficiently.

Aside from the obvious and direct training material that related to Microsoft Teams, I gained a huge amount of tuition into change management. I would say that this has been more important than the ‘what Microsoft Teams does' part of the course. I feel that the greatest challenge of introducing new systems is to tackle most peoples ‘change-averse’ status quo. Accurately presenting the ‘how’ and ‘why’ we are implementing Microsoft teams was far more beneficial than explaining ‘what’ it is. This approach has really helped me tailor how my own ‘in house’ training content is delivered and presented.

Our employee's Microsoft Teams experience has greatly improved, and I gained an incredible amount of additional knowledge whilst on the programme that I can now apply to other projects. It has been an excellent investment and I would happily recommend it.

Thank you for enabling me to make such a meaningful and progressive change.

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The value of working with Gavin is that everything comes from real-life examples and more importantly how they can be best implemented.

Richard Hubbard, Head Of Operations

As Head of Operations for a smaller non-profit, my role covers a very wide range of activities, that includes IT and rolling out IT-based solutions for an organisation that is now 30 people.

So, when lockdown first hit – and almost overnight we went from office working as the norm to everyone working from home and doing very different types of work. The first thing we needed was video conferencing and the obvious solution was Teams. A few people had used it for the occasional ‘chat’, but not much else.

And then followed a textbook case study of how not to roll out a new piece of software. The saving grace was initially Gavin’s YouTube videos on how to use Teams and subsequently The Modern Workplace programme.

The value of working with Gavin is that everything comes from real-life examples and more importantly how they can be best implemented.

Gavin delivered a well thought out process and system, backed up with good research, to bring about the change needed to deliver a Modern Workplace, which goes much wider than just ‘how to get the best from Teams’.

The outcome – even for a small organisation it was good to recognise change is not going to happen at the same pace and equally for all members of staff, team or department. In some areas of the business there was clearly a marked benefit and improved outcomes as a result, in others even at quite senior levels the adoption has been much slower. But that is okay - the direction of travel has clearly been established and there will be no going back.

The tangible benefit of working with Gavin has been having the tools to apply in our situation and that has put us in a far stronger place to continue and embed ‘The Modern Workplace’ in our organisation.

...a more efficient, productive and ultimately happier workforce...

Gareth Cooke, Sales Director 

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Gav’s passion for time management came to the fore as he led the leadership team on a journey through generating the awareness of the challenge we faced, before providing us with the platform and training to help both ourselves and our teams. 

 

As a result of his drive to lead for this change, he’s supported the implementation of practices that have now become embedded in everyone’s ways of working. 

 

A mobile workforce has become better connected and the business is reaping the rewards of a more efficient, productive and ultimately happier workforce who feel more empowered to manage and create their own time more effectively. 

 

The difference has been dramatic and hugely positive and I can honestly say that in a very established business culture, this would not have been the case were it not for Gavin’s considerable expertise.”

I would wholly recommend...

Kieran O'Brien, Demand Planning Controller

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I would wholly recommend the work that Gav does to any organization that’s wanting to have a new lease of life. 

 

I’ve learnt a lot from Gav over the last few years and would highly recommend him to any individual or company who is looking to explore or deliver a collaboration tool or cultural change in their lives or organisation

Gav helped our organisation think differently

Jack Daniel, Director of Digital

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Gav helped our organisation think differently. 

 

We were able to better understand our behaviours and challenges through analytics. 

 

Before we began in this area the business processes were operating inefficiently and Gav was able to unpick where the inefficiencies were and help identify new tools and practices to move us forward. 

Gavin singled-handedly both constructed an exciting vision of the future and then brought it to life.

Ben Collins, Operations & Planning Director

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Gav’s passion for time management came to the fore as he led the leadership team on a journey through generating the awareness of the challenge we faced, before providing us with the platform and training to help both ourselves and our teams. 

 

As a result of his drive to lead for this change, he’s supported the implementation of practices that have now become embedded in everyone’s ways of working. 

 

A mobile workforce has become better connected and the business is reaping the rewards of a more efficient, productive and ultimately happier workforce who feel more empowered to manage and create their own time more effectively. 

 

The difference has been dramatic and hugely positive and I can honestly say that in a very established business culture, this would not have been the case were it not for Gavin’s considerable expertise.”

...dramatically reducing expenditure as well as enabling a more productive working day.

Steve Nicholls, National Account Manager 

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It can be difficult to embed new technologies into such a wide and varied team of people, but even more difficult when it feels more like a new culture – Gav did this brilliantly through a program of staggered integration, targeted support, hosting sessions, producing re-usable content and continually leading for change.

 

Gavin was absolutely instrumental in guiding our business through a significant step change in the way we operate and interact with colleagues both inside and outside the company.

 

With the majority of teams now embracing a new way of working, our productivity has improved dramatically. Workstreams are refined, communication is constant, and remote meetings are the new norm – dramatically reducing expenditure as well as enabling a more productive working day.

...his ability to drive process change in the right way is second to none.

Ashley Paterson, Customer Business Manager

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Gav is always looking for continuous improvement to drive business process efficiencies and has always been recognised as the go to person in this area. 

 

Gav changed people's mindsets to enable a growth mentality and embraced employees taking them on the journey with him, his ability to drive process change in the right way is second to none. 

 

We have reduced travel costs and we have become a lot more efficient with our time. It has been an absolute pleasure working with Gav and he will be a credit to any company that he works for.

...improve customer-facing time without generating additional costs to the business

Carlos G. Vannoni, Chief Information Officer

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I started working with Gavin as I looked for ways to increase the value we got out of our Enterprise Microsoft Agreement.  As Microsoft continues to invest and deliver increasingly powerful capabilities in their 365 suite, I found our European business falling behind in creating valuable Use Cases for these powerful and quite expensive tools.  

 

At the time Gavin was working closely with our selling teams and we identified an opportunity to leverage MS Workplace Analytics to determine how the sales force and internal teams supporting them were spending their time.   

 

The main goal with this cohort is to reduce internal facing, non-value adding activities and drive as much customer facing time as possible.  As lead for this work, Gavin dove deep into how the different selling teams operate, leveraged his analytical skills to understand the data and derive actionable insights that drove changes in behaviors and processes to improve customer facing time without generating additional costs to the business.  

 

Gavin is smart, curious, has great business analysis capabilities, understands how transformation works and is very personable.  This makes him a great leader for any initiative looking to transform an existing capability or create new ones